Testimonials

What our customers have to say about us...

Much of our new business is as a result of recommendation by existing clients :-

Crown Paints We have used ASAP for over 10 years now and have built an excellent rapport with the staff over this period. The ability to provide instant technical help and an immediate first class repair service is paramount in our operation... we are always given first class service and nothing is too much trouble.

Even though we are on the otherside of the country, we feel the service could not be beaten.

Malcolm Burnage
Crown Paints

IS Health Excellent, timely and professional service from a friendly and committed team who's drive is to get a good job done...whatever is needed.

Isaac Batley
Company Director, IS Health

Ironmongers Web site

ASAP have produced a 21st century website which is fast, up-to-the-minute and easy to navigate, with photographs and features which can be changed or edited by the Company's administration at will. Working with MINT in one specialist area, and through their calm, professional approach, ASAP have built on the original website designed by them some years ago, and we are very pleased with the result.

Colonel HPD Massey

The Clerk

The Ironmongers' Company

Firstly, I want to thank you and your colleagues for your unfailing helpand attention throughout 2010 regarding out IT support including the installation of a new server which went surprisingly well in all circumstances.....

Mr Tony Kember

Finance Director

The Ironmongers' Company

Rainhill Welsh Cobs

When I set up my own system and website ASAP provided me with all the support I needed to get started and keep going.

The Website ASAP built for me more than met my specification. It is simple to maintain, straightforward to navigate and swift to download many thousands of photographs. The site is praised by tens of thousands of visitors who appreciate the ease of use and the links between photos and extended pedigrees.

Anthony Booth
Rainhill Welsh Cobs

Eggar & Co. (Chemicals) Ltd. ASAP know our systems and the way we think and work. IT is something that is in the background 24 hrs a day, excellent when it works but a major disruption when it doesn't.

ASAP have managed our systems for around 8 years, being local, the response to both online issues and call outs are integral to our business strategies. Five Star rating.

John Gibbins
Director, Eggar & Co (Chemicals) Limited

Leapfrog International Thank you for coming to our assistance at a moments notice. Your team have worked miracles to get our system up and working so quickly. The advice, support and service has not only saved us money but helped us work more effectively.

Christopher O'Neil
Leapfrog International

Rock Network Solutions ASAP provide backup support to my clients while I am away. From my experience and the feedback I receive, I have found them to be polite, efficient and very competent, leaving me with peace of mind that my clients are in good hands.

Ben White
Rock Network Solutions

Telco Boss Thank you for a really excellent service to date.

Surash
Telco Boss

Phyllis Court Thanks to Alan for the prompt reply and site attendance for our grandstand cat5 connection. He was on site early [07:45] the next day, made a few checks then a swift decision to lay in a temp line. His early attendance and quick thinking meant there was no disruption to the function.

Barry Foster
Phyllis Court Club

We have always found ASAP to provide a fast, reliable and friendly service and would certainly not hesitate to recommend them to any other company looking for an IT support povider.

David Long
Howard Global insurance Services

Beaconhurst school We have used ASAP several times to assist us with failed computer power supplies, and have found them extremely helpful and responsive. Their charges are very reasonable and we would have no hesitation in recommending and using ASAP again.

Tony Baker

IT Manager, Beaconhurst School

The service your company gave in sorting out the difficulties I was having was second to none. Your staff were understanding and informative without blinding a novice like me with science.

Mr Jason Van Crompton, Reading

LPC logo I personally want to thank you both and everyone at ASAP for the excellent advice on our disaster recovery plan and, as happened the other day, the full execution of this plan. Based on the investment we made in our IT and the subsequent DR plan that was put in place, my business was fully operational within 2 hours in our 2nd site, after a major power cut in the area. Your expertise and assistance throughout were first class and we didn’t lose any business. Thank you!

Peter M Squire

Managing Partner

London Professional Contractors LLP

RMT International logo I received you telephone message and just wanted to reply and let you know that the printer was excellent, it works beautifully and the service you provided was also excellent I will definitely be using you again and recommending you to others.

Many thanks

Sharon

Packet Data Systems Logo

I just wanted to thank you for your excellent service again recently, we are very happy with the added content

Paul Ferguson

Packet Data systems Ltd

The Ad Plain Logo

I hope all is good with you guys.

I just wanted to drop you a quick email to say that all is going well with our IT support and Andy – he has been really helpful and everyone seems happy dealing with him. I am glad we made the switch.

Regards

Duncan

Duncan Murray-Clarke

Managing Director

Help for Heros Charity

Our IT maintenance and support has been provided by ASAP for some time now and we are delighted with the quality and speed of service and customer care we receive from them. Running three businesses, one of which is a charity from our offices can be quite demanding on our IT system and we have been extremely impressed with their response, knowledge and attention to detail. ASAP are also great supporters of the HEROS charity (Homing ex-Racehorses Organisation Scheme) and can always be relied on for their support. Thank goodness we found them !

Grace Muir

Stud Manager North Farm Stud

CEO and Founder of HEROS

Director of Lawrence Equine Ltd

Many thanks for your excellent customer services, I can only praise you for your efficiency and professionalism and I would have no hesitation in calling for your services again, should they be needed, and I will be recommending you to friends and colleagues.

Thanks once more

Ally

Mr A Insch

Falcon Trading Logo

Thank you so much for the help from your company and staff. We do a lot of business in the UK, but have had trouble finding a good team of technicians to work with when we run into problems. We have been very pleased by the work done by your techs and the easy of setting an appointment. I'm sure we will be contacting you in the future if we ever need any more assistance.

Mr Mike Hardy

Techincal Support Supervisor

Falcon Trading Systems

Here's a brace of comments from the customer feedback forms we ask our customers to complete;

Mrs Dance from Mortimer; ALWAYS A FIRST CLASS SERVICE

Mr Coulson of Binfield Heath; A FANTASTIC CUSTOMER SERVICE AND STAFF WHO CLEARLY COMMUNICATE EACH STEP OF WORK PLANNED. THANK YOU VERY MUCH

Mr Wilkinson from London, NW10; YOU SAVED MY LIFE THANK YOU!

Mr Dawkins of Emulate 3D Ltd, Reading; EXCELLENT SERVICE ONCE AGAIN, THANKS

Mr Clark from Baughurst; EXCELLENT WILL USE AGAIN, THANKS

Mrs Blackford from Newbury; GOOD CLEAR COMMUNICATION/UPDATES, POLITE CUSTOMER SERVICE, EFFICIENT & KNOWLEDGEABLE

Mr Clyde from Reading; NEEDED INSTANT SERVICE & GOT IT MANY THANKS

We'll stop now as this is getting embarasing !!