
We repair all the HP Designjet models onsite (if you're within 45 miles of us). If you are further away please call us to arrange a call out or workshop repair.
We've been repairing plotters for business and the maintenance trade for many years so we know what goes wrong and how to fix things quickly and cheaply. Our component level repair skills together with a reliable network of suppliers means we can offer our customers the quickest and most cost effective repair service.
Of course if you would rather we didn’t perform the repair on your site you always have the option to bring it in to our own Berkshire based workshop for repair.
| HP Designjet 200 | HP Designjet 500 | HP Designjet 1055cm | HP Designjet 5000 |
| HP Designjet 220 | HP Designjet 500ps | HP Designjet 1055cm Plus | HP Designjet 5000ps |
| HP Designjet 250 | HP Designjet 700 | HP Designjet 2000 | HP Designjet 5500ps |
| HP Designjet 330 | HP Designjet 750c | HP Designjet 2500cp | HP Designjet 455 |
| HP Designjet 350 | HP Designjet 755cm | HP Designjet 3000 | HP Designjet 1055c Plus |
| HP Designjet 430 | HP Designjet 800 | HP Designjet 3500cp | HP Designjet 4500 |
| HP Designjet 450 | HP Designjet 1050c | HP Designjet 4000 | HP Designjet 500ps Plus |
| Print quality problems | Print alignment problems | Error messages | Broken carriage belt | Cover sensors not working |
| Error message "switch power off check printhead path" | Plotter powers up, LEDs flash then nothing happens | Plotter does not power on | All the front panel LEDs are lit but nothing happens | Media jams |
Specific error messages like;
| 0000D8 | 010020 | 010021 | 010023 |
| 010041 | 010042 | 010050 | 01009x |
| 04Cxxx | 048xxx | 060301 | 060305 |
| 09xxxx | 0C0030 | 0C0032 | 010040 |
x = a number from 0-9
If you would like an engineer on your site click here for more information on the area we cover and the call out charges. We’re a lot cheaper than HP.
A workshop repair may sometimes make a lot more sense than an onsite visit (and it's cheaper) in which case simply get your faulty Hp Designjet plotter to us and we'll put it through our workshop to diagnose and quote to repair. If you don't like the quote we give you then we only charge you a £35+vat quote charge.
You’ll probably want to speak to us before you go any further. When you contact us on 0118 9845005 you'll get straight through to someone helpful and our phone number is a standard rate phone line. You won't be passed from pillar to post while the call is costing you 35p per minute!

Users should use the printer in an environment between 20% and 80% humidity. To recover from moisture condensation, turn the printer off and monitor the main roller for signs of moisture before using again
To prevent noisy movement of the carriage, remove aluminium or dust particles from the bushing at the back of the carriage and from the slider path along which the bushing moves
To maintain the printer in good operating condition, keep it free of dust accumulation, ink and other contamination. Cleaning intervals are determined by the plotter's environment and by the types of plotter supplies used

Proper general cleaning should include the following;
Normal usage means 7,000,000 carriage cycles which under normal usage takes about 5 years. The plotter counts the total number of carriage cycles and displays an error "Maintenance Advised" at which point preventive maintenance must be performed.
Tel: 0118 9845005 Unit 4 The Old Mill, Reading Road, Pangbourne, Berkshire, RG8 7HY Fax: 0870 751 5125