Software Support

We offer a range software support & maintenance agreements customised to suit your needs. If you take out an agreement with ASAP you will benefit from any of the range of services offered below. We offer a service you will really be able to trust and pride ourselves on developing loyal and dependable relationships with our clients.

Server and Network Operating System Support.

• Windows NT Server, 2003 Server and Exchange 2003

• Backup Solutions

• Network Antivirus Management

• Firewall and Network Infrastructure

• Maintain Service packs and Updates

Desktop Support

• Windows 95, 98, 2000, XP

• Microsoft Office 97, 2000, XP, 2003

• Email systems

• Antivirus Management

• Maintain Service packs and Updates

Network support

• Full support of Network Infrastructures

• Managing Email and Internet Access

• Co-ordinating problems with ISP’s and Telephone Suppliers

Instant telephone support - simply phone up and get instant help!

Remote Access Support and Management - phone or email you requirements and our engineers will connect into your network and resolve your problem.

Onsite - If your problem can’t be resolved remotely then an engineer will come to your site. We offer 4 & 8 Hour On Site solutions.

Disaster Recovery - Rebuild Servers and PC’s following Disk Failure or corruption.

So how does it work?

• A meeting with you to discuss what service you would like and any problems you're having with your current system.

• A site survey and audit.

• We'll submit a quotation for your contract within 24 hours.

• Terms are agreed and the contract starts.
   

For more information or to register your interest, please contact us or use our enquiry form.